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Read these numbers carefully.
- This is a self-selected sample. Long, painful waits are far more memorable than routine ones, so slow cases are over-represented here.
- There is no "average processing time" on this page, deliberately. Averaging only the cases that finished ignores everyone still stuck, which makes the wait look far shorter than it is. How this page handles that instead.
- Numbers under 5 are never shown — a rare combination would identify the person it belongs to. Those appear as striped bars.
= fewer than 5 people answered this way, so the number is withheld to protect them.